← All apps Customer Support Mantle vs Richpanel
🔬 Lab Findings 🔧 Stack Builder
⚡ Faster
A
Mantle
21.03 KB · 4 ms CPU
Lightweight
VS
B
Richpanel
42.34 KB · 13 ms CPU
Acceptable
Metric Mantle Richpanel
Overall Grade A B
JS Payload 21.03 KB 42.34 KB
CPU Desktop 4 ms 13 ms
CPU Mobile est. 45 ms ~52 ms
Layout Shift 0.0005 0
Install Mantle → Grade A · 21.03 KB · Faster option in this comparison
Install Richpanel → Grade B · 42.34 KB · View full review: Richpanel

Mantle vs Richpanel: Shopify Performance Comparison

Mantle wins with Grade A vs Grade B — a one-grade performance difference that compounds on mobile devices.

Both apps provide helpdesk and customer support functionality for Shopify stores. This page presents StackConflict’s independent lab results for both — measured in a clean-room environment with no other apps installed.

Head-to-Head Metrics

MetricMantleRichpanelFaster
Overall GradeABMantle
JS Payload21.03 KB42.34 KBMantle
CPU Desktop4 ms13 msMantle
CPU Mobile est.45 ms~52 msMantle
Layout Shift0.00050.0Richpanel

Mobile CPU applies the 4× Lighthouse throttle for mid-range Android. Tested 2026-05-30.

Mantle — The Faster Option (Grade A)

Mantle scores Grade A with a JS payload of 21.03 KB and 4 ms desktop CPU execution. Mobile CPU: 45 ms. It passes every StackConflict threshold for payload, CPU, and layout stability — making it safe to install on any storefront including mobile-first stores where Time-to-Interactive directly impacts conversion.

View full Mantle speed report →

Richpanel — The Heavier Option (Grade B)

Richpanel scores Grade B with a JS payload of 42.34 KB and 13 ms desktop CPU execution. Mobile estimated cost: ~52 ms. Performance is acceptable but worth monitoring, particularly on stores with high mobile traffic share.

View full Richpanel speed report →

When to Choose Mantle

When to Choose Richpanel

Performance Verdict

Winner: MantleMantle wins with Grade A vs Grade B — a one-grade performance difference that compounds on mobile devices.

Install Mantle →

About This Test

StackConflict measures each Shopify app in an isolated clean-room environment — a single development store, no other scripts, Playwright-controlled browser. V8 CPU cost is the ScriptDuration delta before and after injection. CLS is captured from the same browser session. Results represent the median of three independent runs with outliers removed.


Data from the StackConflict Lab. Last updated 2026-05-30.